How to get in touch with a person or timely information 24/7/365.

Call 911 for emergencies. Call 734-994-2911 for the Police non-emergency line in Ann Arbor. Call 734-483-9510 for the police non-emergency line in Ypsilanti.

Poison

For a poison emergency in the U.S. call 800-222-1222.

Water

The Ann Arbor water dept. has an after-hours emergency number if you think any water back-ups are systemic, water is across a street, have a water main break, or if waste water/sewage is coming into your house or neighborhood: 734-994-2840.

Field Services is responsible for the maintenance of the city’s water distribution system and wastewater and stormwater collection systems as well as keeping fire hydrants in your neighborhood in proper working order. To report a water emergency, such as a water main break, sanitary sewer backup or basement flood, call the 24-hour Water Utilities Customer Service Center at 734-794-6333 to alert the city of the issue. [1]

YCUA (Ypsilanti) after hours emergency:  734-544-7316 or 734-484-4600.

If county roads are flooded, notify the county water resources commissioner’s office at 734-222-6860 or the county road commission.

Electricity

DTE Energy's toll-free number is 800-477-4747. Call this number and use the automated system to report power outages or downed wires. Do not assume that DTE already knows about an outage

Disaster Assistance

If you've suffered from a fire, flood or other disaster in the last few days, call the Washtenaw-Lenawee Chapter of the American Red Cross 24/7/365 at 734-971-5300.  The Red Cross provides immediate needs relief and support after a disaster.  They also help to refer you to other agencies that may be able to help you.  

Noise

Call 734-994-2911 for the Police non-emergency line for Ann Arbor noise complaints.

Animals

If dangerous: call 734-994-2911 for the Ann Arbor Police non-emergency line.

Found or injured animals: The Humane Society of Huron Valley is "on call" to rescue sick or injured, animals, 24 hours a day, 365 days a year. Call 734-662-5585, leave a detailed message and your phone number, and a volunteer will call you back in +/- 30 minutes. More information.

Snow

During heavy and emergency snow events, The City's Field Operations activates the sno​w desk. Residents can call the Snow Desk at 734.794.6367 with questions and for the latest information. a2gov.org/snow.

Media contacts

Alert the media! News room phone numbers:

  • AnnArbor.com newsroom: 734-623-2530
  • Ann Arbor Journal newsroom: 734-429-7380
  • WJR 760 AM news room: 313-875-4440
  • WWJ 950 AM news tips: 248-945-9950
  • WWJ 950 AM traffic tipster hotline: 248-423-6995
  • WLBY 1290 AM news hotline: 734-302-8151
  • WEMU 89.1 FM news tip hotline: 734-487-3363
  • WUOM 91.7 FM general number: 734-764-9210
  • WJBK Channel 2 newsroom: 248-557-1199
  • WDIV Channel 4 newsroom: 313-222-0500
  • WXYZ Channel 7 breaking news: 248-827-9407
  • WMYD Channel 20 news line: 248-799-8375

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